FREQUENTLY ASKED QUESTIONS
Murray replacement parts can be obtained through your local Authorized Murray Dealer.
For assistance in determining your part number, please contact your local dealer or your … Read More
Operator's Manuals for most of our recent products are available for download.
For literature regarding Murray products, please visit the Murray Operator's Manual Search … Read More
As the bag begins to fill with grass and gets heavier, it may be necessary for the operator to push up slightly on the handle of front drive models to maintain traction.
On rear drive … Read More
Consult your product's Operator's Manual for the right type of battery or contact your local Authorized Dealer.
Please read and abide by any applicable Safety Information … Read More
Blade drive belt comes off during use
Blade drive belt may suffer internal damage to cords when it comes off during use. If the belt still comes off after checking all steps below, replace … Read More
What size cutting deck do I need?
The width of cutting deck needed is determined in part by the size of your lawn.
38” or 40” Cutting Decks
Ideal for ½-acre to 1-acre … Read More
How Much Snow Do You Get?
Dual stage snowthrowers, which feature powerful engines and maximum clearing widths, are recommended for heavy snowfall areas that typically get up to 22" of … Read More
Which type of lawn mower is best for my yard?
The size of your lawn is one factor that will help determine whether you need a push or self propelled lawn mower.
Smaller … Read More
To help prevent this problem:
Grass that is being cut must be dry
Engine throttle control should be in fast position, with slow ground … Read More
Grass build-up underneath the mower deck reduces the performance of the mower. Cleaning the deck will enable the mower to bag, mulch, or free-discharge with greater … Read More
The term "3-N-1" refers to the ability of the mower to cut and process grass in three different ways:
Freely discharge grass through the opening in the deck.
Mulch the … Read More
Generally, snow should be blown anywhere from 10-25 feet. Dry, powdery snow will be blown further than wet, heavy snow.
Please read and abide by any applicable Safety … Read More
For information regarding the assembly of the stop lever bracket and engine stop lever to the handle of 20" & 22" lawnmowers, please download our 20 & 22" Engine Stop Lever and … Read More
Here are some steps to follow when your engine will not start:
Is there enough fresh gasoline?
Remember...your unit uses UNLEADED fuel only.
Is the fuel valve on?
Be … Read More
Most Murray single-stage snow blowers are equipped with a 2-cycle engine that operates with a gas/oil mixture for fuel. Some may have a 4-cycle engine that operates on gasoline only for … Read More
A front wheel drive model is more of a drive assist and is easier to maneuver, while a rear wheel drive model has a more positive traction for use on grades and unlevel … Read More
Murray recommends a 50:1 mix for its single-stage snow blowers.
Some units may vary slightly. Always refer to the Owner's Manual for proper fueling information. … Read More
The Model, Type, and Code numbers, stamped directly into the engine, are used to identify our engines. Engines used in lawnmower applications usually have these numbers stamped directly into … Read More
The following are some examples of what is not covered by warranty:
Routine adjustments
Routine maintenance
Damage from improper setup
Misuse, abuse, … Read More
The unit is setup as a 2-wheel drive from the factory.
On the left wheel is a click pin that retains the wheel to the axle. This pin can be removed and inserted into the hole in the … Read More
Blade(s) will not engage
Check belt. If worn or broken, replace. If belt is too loose, make belt adjustment.
Check engagement spring on deck engagement idler. If … Read More
How often should I mow?
The average is once a week and avoid mowing when grass is wet. It also depends on the natural growth pattern of the grass.
Why does my grass … Read More
Walk-behind mowers are designed to operate on slopes no greater than 15 degrees.
When mowing on slopes with a walk-behind mower always traverse the slope rather than attempting … Read More
Run the motor at FULL throttle. Whether mowing or mulching, always run the mower at full throttle.
Do not mow wet grass.
If the grass is over 1-1/2" high, tracks in the lawn may … Read More
When grass is mulched, the blade cuts the grass and suspends it until it is cut again. This process continues until the grass is chopped into small pieces and falls to the ground where … Read More
The model number appears on the model plate, which is usually found in a visible location on the product. Always pivot the seat up on riding mowers when looking for the model … Read More
Warranties vary between product and type of equipment, but they generally warrant against defects in material or workmaship. Always refer to the Operator's Manual that was shipped with the … Read More
Equipment keys can be obtained through your local Authorized Murray Dealer.
For assistance in determining your key part number, please contact your local dealer or your countries … Read More
Parts are available through a Murray Service Dealer.
To determine the Murray part number(s) you need:
Obtain your Murray model number located on your equipment's label.
Enter … Read More
The throttle control is a feature that is not available on all engines, much like an oil filter or transmission gear (for a self propelled unit) is not on all engines.
If having a … Read More
Examples of Issues not Covered by Equipment Warranty:
Debris or water in gas.
Improper setup of mower.
Operator abuse or neglect.
Service pickup and/or … Read More
The clutch may need adjustment. For instructions on how to adjust the clutch, please see your Operator's Manual.
Please read and abide by any applicable Safety … Read More
Air-cooled lawn mower engines are designed to be the most efficient when operated at full throttle. When operated for extended periods at low throttle, the engine may not receive enough air … Read More
Generally, these larger diameter rear-wheels provide additional maneuverability when mowing lawns that are hilly, bumpy, and uneven.
Please read and abide by any … Read More
Shear bolts serve two purposes:
One is to fasten the auger to the auger gearbox shafts.
The other purpose is to prevent damage to the auger and/or gearbox in the event the … Read More
General
NOTE: Before attempting any of the following repairs, shut off engine, and disconnect spark plug.
Complaint
Possible Cause
Correction
The engine stops … Read More
Note: This is a general procedure for the removal/installation of riding lawnmower wheels. Ensure the mower is elevated properly on blocks and adequately … Read More
Ground speed can vary from model to model. It can also vary due to other determining factors such as terrain, engine rpm, and belt wear.
On most single-speed models, at full … Read More
On front drive models, the belt runs from the engine to the front of the mower, routing to either a pulley on a transmission or an idler pulley on a bracket assembly. In most cases, the … Read More
The 'shift-on-go' does not shift properly or jumps out of gear?
Have a Murray Service Dealer adjust shift gate to Murray specifications or see your Owner's Manual.
Extreme … Read More
From the operator's position, the belt is located on the left side of the unit.
Please read and abide by any applicable Safety Information contained in your product … Read More
The auger is equipped with rubber blades that assist in forward motion when the unit is tipped forward.
Please read and abide by any applicable Safety Information … Read More
Single-Stage Snow Blowers are used in small areas to remove light snow by clearing and throwing snow in one motion.
Dual-Stage Snow Blowers are used in large areas for clearing … Read More
The grease used in the gearbox is Lubriplate GR132.
Please read and abide by any applicable Safety Information contained in your product Operator's Manual. The material … Read More
The RPM ratio between the auger and the gearbox is 11 to 1.
This ratio means that at full engine speed of 3600 RPM, the impeller rotates at 1450 RPM, and the auger rotates at 132 … Read More
The discharge chute should rotate about 190 degrees. From the operator’s position, this rotation would be the equivalent of the hands of a clock moving from 9:00 to … Read More
Some models have a clearly marked access panel at the rear of the unit.
Other models require that the plastic shroud be removed.
Please read and abide by any … Read More
Single-Stage Snowthrowers
NOTE: Before attempting any of the following repairs, shut off engine and disconnect spark plug.
Complaint
Possible … Read More
Check for looseness in steering sector gear and pinion. If gears are loose, make sector gear adjustment.
Check ball joints for wear. Replace if … Read More
The engine stop lever is a safety feature regulating two engine functions:
When the lever is depressed, an engine grounding circuit is opened which allows the engine ignition … Read More
The original finish is an oven-baked powdered paint.
However, scratches can be repaired by color matching automotive touch-up paint purchased from a local auto parts … Read More
On front drive models, the drive system can remain engaged, but the mower handle must be pushed down to raise the front wheels off the ground when making a turn.
Rear drive models' drive … Read More
Blade Service
WARNING: Before you inspect the blade or the blade adapter, disconnect the wire to the spark plug. If the blade hits an object, stop the engine. Disconnect the wire … Read More
General
NOTE: Before attempting any of the following repairs, shut off engine and disconnect spark plug.
Complaint
Possible Cause
Correction
Excessive … Read More
Murray products are sold through a vast network of authorized dealers and resellers.
To locate your nearest dealer, please contact your country's Murray Distributor. A list … Read More