Service & Support

FREQUENTLY ASKED QUESTIONS

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FAQ's

What are some common problems/solutions with regards to mower blades?

Blade(s) will not engage Check belt. If worn or broken, replace. If belt is too loose, make belt adjustment. Check engagement spring on deck engagement idler. If … Read More


How often should I mow? What are some tips for better mowing?

How often should I mow? The average is once a week and avoid mowing when grass is wet. It also depends on the natural growth pattern of the grass. Why does my grass … Read More


What is the best way to mow on a slope?

Walk-behind mowers are designed to operate on slopes no greater than 15 degrees. When mowing on slopes with a walk-behind mower always traverse the slope rather than attempting … Read More


What are some mulching tips?

Run the motor at FULL throttle. Whether mowing or mulching, always run the mower at full throttle. Do not mow wet grass. If the grass is over 1-1/2" high, tracks in the lawn may … Read More


What happens when grass is being mulched?

When grass is mulched, the blade cuts the grass and suspends it until it is cut again. This process continues until the grass is chopped into small pieces and falls to the ground where … Read More


Where is the model number found on Murray products?

The model number appears on the model plate, which is usually found in a visible location on the product. Always pivot the seat up on riding mowers when looking for the model … Read More


What does the Murray Warranty cover?

Warranties vary between product and type of equipment, but they generally warrant against defects in material or workmaship. Always refer to the Operator's Manual that was shipped with the … Read More


Murray Equipment Keys

Equipment keys can be obtained through your local Authorized Murray Dealer. For assistance in determining your key part number, please contact your local dealer or your countries … Read More


Murray Parts

Parts are available through a Murray Service Dealer. To determine the Murray part number(s) you need: Obtain your Murray model number located on your equipment's label. Enter … Read More


Why are there no throttle controls on my lawn mower?

The throttle control is a feature that is not available on all engines, much like an oil filter or transmission gear (for a self propelled unit) is not on all engines. If having a … Read More

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