Service & Support

FREQUENTLY ASKED QUESTIONS

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FAQ's

Where is the belt located on a single-stage snow blower?

From the operator's position, the belt is located on the left side of the unit. Please read and abide by any applicable Safety Information contained in your product … Read More


Are single-stage snow blowers self-propelled?

The auger is equipped with rubber blades that assist in forward motion when the unit is tipped forward. Please read and abide by any applicable Safety Information … Read More


What is the difference between single-stage and dual-stage snow blowers?

Single-Stage Snow Blowers are used in small areas to remove light snow by clearing and throwing snow in one motion. Dual-Stage Snow Blowers are used in large areas for clearing … Read More


What type of lubrication is used in the auger gearbox?

The grease used in the gearbox is Lubriplate GR132. Please read and abide by any applicable Safety Information contained in your product Operator's Manual. The material … Read More


What is the auger/gearbox RPM ratio?

The RPM ratio between the auger and the gearbox is 11 to 1. This ratio means that at full engine speed of 3600 RPM, the impeller rotates at 1450 RPM, and the auger rotates at 132 … Read More


What is the rotation travel of a discharge chute on a Murray snow blower?

The discharge chute should rotate about 190 degrees. From the operator’s position, this rotation would be the equivalent of the hands of a clock moving from 9:00 to … Read More


How can the snow blower spark plug be accessed?

Some models have a clearly marked access panel at the rear of the unit. Other models require that the plastic shroud be removed. Please read and abide by any … Read More


Where can I find basic troubleshooting information for my snowthrower?

Single-Stage Snowthrowers NOTE: Before attempting any of the following repairs, shut off engine and disconnect spark plug. Complaint Possible … Read More


What do I do if steering slips or is loose?

Check for looseness in steering sector gear and pinion. If gears are loose, make sector gear adjustment. Check ball joints for wear. Replace if … Read More


What is the purpose of the stop lever located on the mower handle?

The engine stop lever is a safety feature regulating two engine functions: When the lever is depressed, an engine grounding circuit is opened which allows the engine ignition … Read More

Machine Name= BRIGG-CW-WEB03