FREQUENTLY ASKED QUESTIONS
Certain Murray parts can now be ordered online through the Repair Parts & Maintenance Products section of the Briggs & Stratton website. At this time, orders can only be accepted from … Read More
Please Note: If you already have part numbers and are looking for information on how to order/obtain parts, please visit our Murray Replacement Parts FAQ.
Operator's Manuals for most of … Read More
What size cutting deck do I need?
The width of cutting deck needed is determined in part by the size of your lawn.
38” or 40” Cutting Decks
Ideal for ½-acre to 1-acre … Read More
What engine type do I need?
It is important to buy an engine to meet your lawn mowing needs. Most walk-behind engines have simple, single cylinder gasoline engines that are reliable … Read More
To help prevent this problem:
Grass that is being cut must be dry
Engine throttle control should be in fast position, with slow ground … Read More
Grass build-up underneath the mower deck reduces the performance of the mower. Cleaning the deck will enable the mower to bag, mulch, or free-discharge with greater efficiency. … Read More
The term "3-N-1" refers to the ability of the mower to cut and process grass in three different ways:
Freely discharge grass through the opening in the deck.
Mulch the … Read More
Here are some steps to follow when your engine will not start:
Is there enough fresh gasoline?
Remember...your unit uses UNLEADED fuel only.
Is the fuel valve on?
Be … Read More
The Model, Type, and Code numbers, stamped directly into the engine, are used to identify our engines. Engines used in lawnmower applications usually have these numbers stamped directly into … Read More
The following are some examples of what is not covered by warranty:
Damage from improper setup
Misuse, abuse, … Read More
Blade(s) will not engage
Check belt. If worn or broken, replace. If belt is too loose, make belt adjustment.
Check engagement spring on deck engagement idler. If … Read More
How often should I mow?
The average is once a week and avoid mowing when grass is wet. It also depends on the natural growth pattern of the grass.
Why does my grass … Read More
Walk-behind mowers are designed to operate on slopes no greater than 15 degrees.
When mowing on slopes with a walk-behind mower always traverse the slope rather than attempting to mow … Read More
Run the motor at FULL throttle. Whether mowing or mulching, always run the mower at full throttle.
Do not mow wet grass.
If the grass is over 1-1/2" high, tracks in the lawn may … Read More
When grass is mulched, the blade cuts the grass and suspends it until it is cut again. This process continues until the grass is chopped into small pieces and falls to the ground where it … Read More
The model number appears on the model plate, which is usually found in a visible location on the product.
Always pivot the seat up on riding mowers when looking for the model … Read More
Warranties vary between product and type of equipment, but they generally warrant against defects in material or workmaship. Always refer to the Operator's Manual that was shipped with the … Read More
Certain Murray parts can now be ordered online through the Briggs & Stratton Shopping page. At this time, orders can only be accepted from the contiguous 48 states.
To determine the … Read More
Issues not covered by Equipment Warranty:
Debris or water in gas.
Improper setup of mower.
Operator abuse or neglect.
Service pickup and/or … Read More
This may be caused by a clutch that is in need of adjustment.
For instructions on how to adjust the clutch, please see your equipment Operator's Manual.
Please … Read More
Air-cooled lawn mower engines are designed to be the most efficient when operated at full throttle. When operated for extended periods at low throttle, the engine may not receive enough air … Read More
Generally, these larger diameter rear-wheels provide additional maneuverability when mowing lawns that are hilly, bumpy, and uneven.
Please read and abide by any applicable … Read More
NOTE: Before attempting any of the following repairs, shut off engine, and disconnect spark plug.
The engine stops … Read More
Note: This is a general procedure for the removal/installation of riding lawnmower wheels. Ensure the mower is elevated properly on blocks and adequately … Read More
The 'shift-on-go' does not shift properly or jumps out of gear?
Have a Murray Service Dealer adjust shift gate to Murray specifications or see your Owner's Manual.
Extreme … Read More
Check for looseness in steering sector gear and pinion. If gears are loose, make sector gear adjustment.
Check ball joints for wear. Replace if necessary.
Please read … Read More
The original finish is an oven-baked powdered paint.
However, scratches can be repaired by color matching automotive touch-up paint purchased from a local auto parts store. … Read More
WARNING: Before you inspect the blade or the blade adapter, disconnect the wire to the spark plug. If the blade hits an object, stop the engine. Disconnect … Read More
NOTE: Before attempting any of the following repairs, shut off engine and disconnect spark plug.
Excessive … Read More
Murray products are sold through a vast network of authorized dealers and resellers.
To locate your nearest dealer, please visit the Murray Service Dealer Locator. … Read More