FREQUENTLY ASKED QUESTIONS
The following are some examples of what is not covered by warranty:
Damage from improper setup
Misuse, abuse, … Read More
Blade(s) will not engage
Check belt. If worn or broken, replace. If belt is too loose, make belt adjustment.
Check engagement spring on deck engagement idler. If … Read More
How often should I mow?
The average is once a week and avoid mowing when grass is wet. It also depends on the natural growth pattern of the grass.
Why does my grass … Read More
Walk-behind mowers are designed to operate on slopes no greater than 15 degrees.
When mowing on slopes with a walk-behind mower always traverse the slope rather than attempting to mow … Read More
Run the motor at FULL throttle. Whether mowing or mulching, always run the mower at full throttle.
Do not mow wet grass.
If the grass is over 1-1/2" high, tracks in the lawn may … Read More
When grass is mulched, the blade cuts the grass and suspends it until it is cut again. This process continues until the grass is chopped into small pieces and falls to the ground where it … Read More
The model number appears on the model plate, which is usually found in a visible location on the product.
Always pivot the seat up on riding mowers when looking for the model … Read More
Warranties vary between product and type of equipment, but they generally warrant against defects in material or workmaship. Always refer to the Operator's Manual that was shipped with the … Read More
Certain Murray parts can now be ordered online through the Briggs & Stratton Shopping page. At this time, orders can only be accepted from the contiguous 48 states.
To determine the … Read More
Issues not covered by Equipment Warranty:
Debris or water in gas.
Improper setup of mower.
Operator abuse or neglect.
Service pickup and/or … Read More