Service and Support

FREQUENTLY ASKED QUESTIONS

SEARCH
FAQ's

What do I do if the parking brake will not engage?

This may be caused by a clutch that is in need of adjustment. For instructions on how to adjust the clutch, please see your equipment Operator's Manual. Please … Read More


What is the proper throttle setting when the mower is performing work?

Air-cooled lawn mower engines are designed to be the most efficient when operated at full throttle. When operated for extended periods at low throttle, the engine may not receive enough air … Read More


What is the purpose of the large rear wheels on a walk mower?

Generally, these larger diameter rear-wheels provide additional maneuverability when mowing lawns that are hilly, bumpy, and uneven. Please read and abide by any applicable … Read More


What are some general troubleshooting tips for my riding mower?

General NOTE: Before attempting any of the following repairs, shut off engine, and disconnect spark plug. Complaint Possible Cause Correction The engine stops … Read More


How are the wheels on my riding lawn mower/tractor removed?

Note: This is a general procedure for the removal/installation of riding lawnmower wheels. Ensure the mower is elevated properly on blocks and adequately … Read More


What are some common problems/solutions to shifting?

The 'shift-on-go' does not shift properly or jumps out of gear? Have a Murray Service Dealer adjust shift gate to Murray specifications or see your Owner's Manual. Extreme … Read More


What do I do if steering slips or is loose?

Check for looseness in steering sector gear and pinion. If gears are loose, make sector gear adjustment. Check ball joints for wear. Replace if necessary. Please read … Read More


Where can touch up paint be purchased?

The original finish is an oven-baked powdered paint. However, scratches can be repaired by color matching automotive touch-up paint purchased from a local auto parts store. … Read More


How is the blade from my walk behind lawnmower removed?

Blade Service WARNING: Before you inspect the blade or the blade adapter, disconnect the wire to the spark plug. If the blade hits an object, stop the engine. Disconnect … Read More


Where can I find basic troubleshooting information for walk-behind lawn mowers?

General NOTE: Before attempting any of the following repairs, shut off engine and disconnect spark plug. Complaint Possible Cause Correction Excessive … Read More

Machine Name= BRIGG-CW-WEB01